# Delighted's Survey Solutions

Delighted provides various survey templates to capture customer feedback effectively.

## Survey Templates

- **[Net Promoter Score](/content/nps/index.html)**\
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  Measure customer loyalty and satisfaction.

- **[Customer Satisfaction Score](/content/csat/index.html)**\
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  Gauge customer satisfaction with your services.

- **[Customer Effort Score](/content/ces/index.html)**\
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  Understand the effort required for customers to interact with your company.

- **[Product Market Fit](/content/pmf/index.html)**\
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  Assess how well your product meets customer expectations.

- **[Employee NPS](/content/enps/index.html)**\
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  Measure employee loyalty and satisfaction within the organization.

- **[5-star Rating](/content/5-star/index.html)**\
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  Collect ratings from customers using a 5-star system.

- **[Smileys](/content/smiley-face-survey/index.html)**\
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  Visually capture customer sentiment through smiley faces.

- **[Thumbs Up/Down](/content/thumbs-survey/index.html)**\
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  Simple thumbs up or down feedback.

- **[Custom Surveys](/content/surveys/index.html)**\
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  Create your own custom surveys tailored to your needs.

## Resources

Delighted offers various resources to assist with customer feedback processes:

- **[Customer Experience Maturity Assessment](/content/guides/customer-experience-maturity-assessment/index.html)**\
  Evaluate your organization's customer experience capabilities.

- **[Guide to Customer Journey Mapping](/content/guides/customer-journey-map/index.html)**\
  Understand your customer's journey and improve touchpoints.

## AI Enhancements

Delighted integrates built-in AI to enhance your customer feedback and analysis processes:

- **[AI Augmentation](/content/ai/index.html)**\
  Explore how AI can benefit your customer experience program.